Terms
These terms cover two things: using this website, and the service we provide if you become a client. They are written plainly so you can read them once and know where you stand. If you have a signed or written agreement with us, that agreement governs the work, and these terms fill in anything it does not say.
Who we are
Everlane Digital designs, builds, and hosts websites for local businesses. Enquiries through this site go to everlane@merto.ai.
What we do
We design, build, and host websites for local businesses. That usually means writing the pages, building the site, putting it live on your domain, and keeping it running afterwards. What is included for you specifically, and what it costs, is set out in what we agree with you in writing before the work starts.
Your content and your domain
The words, photos, logos, and other material you give us stay yours. You keep ownership of them, and we use them only to build and run your site. You confirm that you have the right to use what you send us, including any photography, and that it does not infringe anyone else's rights.
Your domain name is yours. We can register it for you or point an existing one at your new site, but it belongs to your business, and you can move it elsewhere whenever you choose. We will not hold a domain hostage.
The finished site is yours to use for your business. The underlying tools, systems, and templates we use to build and host it remain ours.
What we host and maintain
While you are a client, we host your site, keep it online, and make the small ongoing changes we agreed to. We aim to keep the site available and working, but no host is immune to outages, and we do not promise uninterrupted service. Larger changes, new pages, or redesigns are quoted separately.
What we cannot promise
We build sites that are structured to be found and understood, and we will tell you honestly what we think that is worth. We cannot promise a specific position in Google or any other search engine, a specific amount of traffic, a specific number of enquiries, or that any AI assistant will recommend, cite, or mention your business. Those results are decided by systems we do not own or control, and anyone who guarantees them is guessing. What we control is the quality and structure of what we build for you.
Fees and cancellation
Fees, billing dates, and any setup amount are what we set out in writing with you before the work begins. If you want to stop, tell us by email and we will confirm the end date and anything still owing under that agreement. When the service ends, your content and your domain are yours, and we will cooperate reasonably in moving them to you or to whoever takes over. Hosting with us stops when the service stops, so the site needs a new home to stay online.
Using this website
You are welcome to read this site and to use the contact form to reach us. Please do not send confidential or sensitive information through the form: it is a plain email, not a secure channel. Do not use the form for spam, for anything unlawful, or in a way that interferes with the site working for other people.
The content on this site is provided for general information about what we do. We keep it accurate and current as best we can, but it is offered without warranties of any kind.
Links to other sites
This site links to work we have built and to other businesses. We do not control those sites and we are not responsible for their content or how they handle information.
Limitation of liability
To the extent the law allows, we are not liable for indirect or consequential losses, including lost profits, lost business, or lost data, arising from this website or from our services. Nothing in these terms limits liability that cannot be limited by law.
Where we work
We are a Canadian business. The work is done remotely, so we take on clients in Canada and abroad. Where a client is located does not change what is described here, though local consumer protection law in your own country may give you rights in addition to these terms, and nothing here removes those.
Governing law
These terms are governed by the laws of the Province of Alberta and the federal laws of Canada that apply there, and the courts of Alberta have jurisdiction over any dispute. Where we contract with a client based in Ontario, the parties may instead agree in writing to Ontario law and the courts of Ontario. If you are outside Canada, this choice of law still applies, subject to any protection your local law gives you that cannot be waived by agreement.
Changes to these terms
We may update these terms as the service changes. The date at the top always shows the most recent revision, and continuing to use the site or the service after a change means the updated terms apply.
Contact
Questions about these terms go to everlane@merto.ai.